Boho casino KYC & AML Policy

This Anti-Money Laundering (AML) and Know Your Customer (KYC) Policy outlines how Boho casino meets its legal obligations in Australia to prevent financial crime and protect user safety. The policy explains how identity check processes, document submission, transaction monitoring and other security measures support fair play, transparency and account protection for every account holder.

Purpose of KYC & AML

KYC and AML controls at Boho casino apply to all users to verify identity, reduce the risk of fraud and help combat money laundering and terrorism financing in line with Australian regulatory requirements. These measures support responsible gaming, user safety and the integrity of the online casino and sportsbook environment.

The KYC and AML framework is designed to provide:

  • Fair play for all users through consistent ID verification and identity check processes.
  • User safety and account protection by preventing unauthorised access and financial misuse.
  • Transparency in how personal data and financial information are collected, used and stored.
  • Compliance with Australian anti-money laundering and counter-terrorism financing regulatory requirements.
  • Security measures that reduce the likelihood of fraud and suspicious activity on the platform.

KYC Requirements and ID Verification

Every new user must complete identity check procedures so that the account holder can be reliably identified before transacting. Additional ID verification and document submission may be required at any time to satisfy ongoing regulatory requirements and support account protection.

The following categories of documents may be requested:

  • Government-issued photo identification confirming full name, date of birth and identity.
  • Proof of residential address, such as a recent official notice or service bill showing the account holder's name and address.
  • Confirmation of ownership of payment methods used for deposits and withdrawals, demonstrating that the account holder controls the relevant bank account, card or digital wallet.
  • Further documents or information that may be required to complete enhanced identity check steps or to clarify discrepancies relating to personal data.

AML Measures and Transaction Monitoring

Boho casino applies structured AML controls and security measures to reduce the risk that the service is used for money laundering, terrorism financing or other illegal activity. Transaction monitoring and other tools are used to identify suspicious activity, support responsible gaming and meet reporting obligations under Australian law.

Key AML measures include:

  • Ongoing monitoring of deposits, withdrawals, betting patterns and other transactions for activity outside expected behaviour.
  • Automated detection rules that flag unusual patterns, rapid balance movements or transactions inconsistent with the user profile.
  • Enhanced due diligence for higher-risk users, payment methods, jurisdictions or transactions.
  • Regular reviews of large, complex or unusual transfers and gaming activity that may indicate potential misuse.
  • Risk scoring of accounts based on objective criteria, supporting proportionate security measures and checks.
  • Screening against applicable sanctions lists and politically exposed person (PEP) databases, as permitted under Australian regulatory requirements.
  • Filing of reports to relevant Australian authorities, including suspicious matter reports, where transaction monitoring identifies activity that may involve money laundering, terrorism financing or other serious offences.

Prohibited Activities Supporting KYC & AML

Certain behaviours are prohibited to support AML controls, maintain effective KYC processes and protect user safety. These restrictions apply to all users and form part of the conditions for opening and using an account.

Prohibited activities include:

  • Creating or using multiple accounts for the same individual or sharing an account between different persons.
  • Providing forged, altered, stolen or otherwise misleading documents or personal data during document submission or ID verification.
  • Attempting to use the platform for money laundering, terrorism financing or concealing the origin of funds.
  • Manipulating systems, software or games in an unfair manner or attempting to bypass security measures or transaction monitoring.
  • Sharing, selling or otherwise transferring access to an account holder profile to any third party.
  • Using third-party payment instruments, including cards, wallets or bank accounts not legally held or controlled by the account holder.
  • Misrepresenting identity or impersonating any other person, including the use of another individual's documents or details.

Consequences of Non-Compliance

Breaches of this AML and KYC Policy, refusal to complete required identity check steps, or involvement in suspicious activity can result in enforcement action under the terms and applicable Australian law.

Consequences can include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

User Responsibilities for KYC, AML and Account Protection

Users are responsible for providing accurate, current and complete personal data during registration and throughout the life of the account. Identity check and ID verification requests must be completed promptly, and any requested document submission must be timely, legible and truthful. Users must respond to follow-up questions or requests for additional information that support transaction monitoring and ongoing security measures.

The account holder must use only payment methods that are legally owned or controlled by that person and must not permit any third party to transact on the account. Any suspected unauthorised access, security incident or suspicious activity relating to the account should be reported immediately to customer support so that appropriate account protection steps can be taken. Users are expected to act in line with responsible gaming principles and comply with all applicable terms, house rules and regulatory requirements.

Fair Play and Transparency

Boho casino maintains systems and procedures to uphold fair play and transparency, helping to create a safe environment for online wagering and gaming in Australia. These commitments support the protection of personal data, strengthen user safety and help reduce the risk of misuse of the service.

The following principles apply:

  • Compliance with Australian KYC and AML standards, including identity check processes, reporting obligations and other regulatory requirements.
  • Confidentiality and secure handling of personal data, documents and financial information in line with applicable privacy laws.
  • Ongoing monitoring for suspicious activity through transaction monitoring and other security measures.
  • Prevention of manipulation, cheating and other unfair behaviour that could undermine fair play.
  • Provision of user support to address safety concerns, account protection issues and questions about AML and KYC processes.
  • Shared responsibility, where both the platform and each account holder contribute to responsible gaming and the detection of potential misuse.
  • Equal and consistent application of rules, including identity verification and AML controls, for all users regardless of status or betting volume.

Updated: